Let’s be honest with each other, when was the last time you eagerly opened a booking confirmation email? Or scrolled through your inbox for tomorrow’s pickup time buried between spam and crappy sales promos? Exactly. Meanwhile, your guests are checking WhatsApp, with an incredible 98% open rate, compared to 20% for email and less than…
You know that feeling when your inbox starts resembling a support hotline (not the dodgy kind)? One guest wants to change their pickup point. Another wants to reschedule, just, well…because. Then someone else wants to confirm what they already confirmed… twice (sorry about my mum). Tour operators didn’t sign up to be personal assistants with…
Have you ever had to call 30 customers in a panic because the weather decided to ruin your perfectly planned day? Or had guests show up at the wrong pickup point because they “didn’t see the email”? Yeah… I think all tour operators can relate, too often than they’d like to think. If you’re in…
At PaxFlow, we’re constantly innovating to make your tour operations smoother and more efficient. We’re excited to unveil our newest feature, PaxFlow Booking Forms, that will transform how tours and activities operators interact with travelers to collect vital guest information for an enhanced customer experience. Simplifying Guest Information Collection For tour operators, collecting accurate guest…
PaxFlow revolutionizes the way tour operators enhance their services and unlock new revenue opportunities. With its comprehensive tools, such as the essential PaxPortal, PaxFlow simplifies upselling and cross-selling. Consequently, operators can effortlessly offer more value to their clients. Benefits of Cross-selling and Up-selling 📈 Grow revenue – The main benefit of up-selling and cross-selling is…
PaxFlow has experienced an exhilarating journey over the past year. Following a successful fundraising round in April 2023, where we raised $2.2 million from Brunnur Ventures, we expanded our team, accelerated product development, and amplified our international sales and marketing efforts. Earlier this year, PaxFlow was shortlisted by Eu-startups.com as one of exceptionally promising Icelandic…
PaxFlow: Seamless Travel & Tour Automation. Real-time updates, self-service & memorable journeys.
We are pleased to announce that PaxFlow has appointed Sigurjón Viðvar Svavarsson as the Chief Technology Officer (CTO). Sigurjón will lead PaxFlow’s software development and become a shareholder of the company. Sigurjón joins PaxFlow from Pollard Digital Solutions Europe, formerly Novomatic Lottery Solutions, where he has held roles as a lead developer and development team…
PaxFlow proudly announces a new and highly requested feature for employee shift scheduling. Employee shift scheduling is now a core feature within PaxFlow for operation planning. Tour operators can now easily create and assign shifts to any user in PaxFlow without relying on a third-party integration. This feature is ideal for small to medium-sized companies…
We are excited to announce that several new features were released in PaxFlow during Q2. These features will help to improve user experience and streamline tour operations. The new features and improvements have been gradually rolled out over the last three months, and we are delighted to share top 10 highlights in our Q2 report….
We are thrilled to announce that PaxFlow has received $2.2 million seed round from Brunnur Ventures to accelerate product development of our new platform and fuel international- sales and marketing efforts. We are looking to add up to 8 software engineers to our team in the coming weeks and months. Our official press release can…
A study from Microsoft in 2019 found that 90% of customers expect a brand or company to offer a customer self-service option online, and 66% of customers will attempt to use a self-service before contacting an agent for assistance. Self-service has become a norm across many travel sectors, especially flights and hotels. We all book…
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