Streamline Operations with Automation and Customer Self-Service

Manage departures and tour disruptions with ease. Streamline customer communication with automated messaging, and enable rebooking via a convenient and easy to use self-service customer portal.

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Empower your staff with PaxFlow

Manual tasks can steal countless hours from your team through endless spreadsheets, emails, and coordination.
PaxFlow transforms these time-consuming tasks into streamlined automated workflows,
freeing your staff to focus on what matters most: your guests.

How Does PaxFlow Help With Operations?

PaxFlow offers smart tools for activity- and day-tour operators to manage daily departures, automate communication and increase efficiency.

  • Automate messaging to customers using pre-made templates
  • Send e-mail, SMS or WhatsApp to deliver important messages
  • Manage disruptions like cancellations or delays with a single click
  • Offer self-cancellation and self-rescheduling through PaxPortal
  • Deliver top experience for customers and employees
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PaxFlow Modules

PaxFlow is an all-in-one tour operations solution that delivers maximum value when its integrated modules work together to streamline your tour operations.

PaxFlow – Departure Management

PaxFlow gives you an easy way to manage departures and disruptions, assign resources and onboard customers.

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PaxFlow – Automated Customer Messaging

Automate E-mails, SMS and WhatsApp messages to ensure delivery of important information to customers.

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PaxPortal – Customer Self-Service Portal

Give travellers a way to update details, book extras and manage their bookings according to your terms.

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What do our customers say about PaxFlow?

Check out what people have to say about us.

Stína Bang

The customer is happy to have full control over their booking.
It takes a lot of workload from customer support when the customer can reschedule their own booking. 

Efemia B.

The software helps us to have all information in one place, from staff scheduling to customer service

Desh D.​

PaxFlow has helped us streamline our operations significantly.  
Accountant and Director of IT