PaxFlow feature
Departure management
PaxFlow brings every core operational task into one connected system, reducing manual work, preventing mistakes, and giving your team clarity and control from booking to departure, and beyond.
Departure management for tour operators
Optimise departure management by organising related or similar tours into groups based on operations, time of departure, meeting points or pickup locations. Assign resources and keep staff and customers updated on changes.
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See how PaxFlow can support your daily departures, resources, staff and disruption workflows.
Assign resources for tours
Coordinate resources and inventory in PaxFlow’s fleet manager. Create availability schedules, organise your fleet by groups, types, departures and more. Assign your fleet to departures, pickup assistance, maintenance or cleaning. Whether it’s buses, boats, vans, helicopters or spaceships, PaxFlow offers complete resource management for many different types of activities.
Assign staff on tours
Easily match the right staff to the right departure based on skills, roles and availability. Reduce manual work with structured task assignment and oversight. Improve accountability so everyone knows where they need to be and when. Create smoother days for your team and better experiences for your guests.
Easily onboard guests on tours
Minimise no-shows by optimising your pickup operations. Onboard guests at meeting points with the PaxFlow Ticket Scanner to ensure passengers can be marked as arrived at the start of the tour.
Automate messages to guests based on their arrival status to enable quick responses and help customers catch up at different meeting points.
Automate departure workflows
Automate departure workflows based on availability, schedule changes and tour cancellations. Update customers and alert staff with schedule updates. Offer rescheduling in case of tour delays or weather cancellations.
Automate cancellation request processing
Tour disruptions are unavoidable, but the cancellation and rebooking headache that comes along with them doesn’t have to be. PaxFlow offers smart tools for activity and day-tour operators to manage cancellations, automate communication and increase efficiency.
See PaxFlow in action
Watch how leading tour operators are transforming their operations
