New Feature

Let’s be honest with each other. When people talk about customer support in tourism, what’s the first thing that comes to mind? Inbox zero. WhatsApp messages. Late-night emails. Missed calls. Oh and maybe the odd wild ultra last-minute cancellation or two (not to mention no-shows). And that one message that somehow arrives exactly when the…

You know that feeling when your inbox starts resembling a support hotline (not the dodgy kind)? One guest wants to change their pickup point. Another wants to reschedule, just, well…because. Then someone else wants to confirm what they already confirmed… twice (sorry about my mum). Tour operators didn’t sign up to be personal assistants with…

At PaxFlow, we’re constantly innovating to make your tour operations smoother and more efficient. We’re excited to unveil our newest feature, PaxFlow Booking Forms, that will transform how tours and activities operators interact with travelers to collect vital guest information for an enhanced customer experience. Simplifying Guest Information Collection For tour operators, collecting accurate guest…

PaxFlow proudly announces a new and highly requested feature for employee shift scheduling. Employee shift scheduling is now a core feature within PaxFlow for operation planning. Tour operators can now easily create and assign shifts to any user in PaxFlow without relying on a third-party integration. This feature is ideal for small to medium-sized companies…

We are excited to announce that several new features were released in PaxFlow during Q2. These features will help to improve user experience and streamline tour operations. The new features and improvements have been gradually rolled out over the last three months, and we are delighted to share top 10 highlights in our Q2 report….