Streamline Guest Information Collection with PaxFlow’s Booking Forms & Simple Waivers
At PaxFlow, we’re constantly innovating to make your tour operations smoother and more efficient. We’re excited to unveil our newest feature, PaxFlow Booking Forms, that will transform how tours and activities operators interact with travelers to collect vital guest information for an enhanced customer experience.
Simplifying Guest Information Collection
For tour operators, collecting accurate guest information is crucial but often cumbersome. Our new Booking Forms feature eliminates paperwork headaches while enhancing the guest experience.
This powerful addition to the PaxFlow platform streamlines how you collect and manage guest information, making your booking process more optimized than ever before.
Key Benefits of Booking Forms
- Smart Timing: Collect detailed information after booking, keeping the initial purchase process quick and simple
- User-Friendly Interface: Provide easy-to-use forms accessible through PaxPortal for a seamless guest experience
- Versatile Form Builder: Create custom forms with multiple field types, including digital signatures
- Automated Follow-up: Send automatic reminders via email or SMS to ensure all forms are completed on time
- Clear overview of submissions: Track form completions directly on the passenger manifests and get alerts about missing submissions when onboarding guests when using the PaxFlow ticket scanner
Perfect Solutions to Enrich Customer Data for Experiences
Booking Forms adapt to various tour operation needs, making them invaluable across different scenarios:
- Personalized Experiences: Gather special requests and accessibility needs to better serve your guests
- Communicate Better: Collect contact details from all passengers for on point communication and personalization before or after the tour
- Adventure Tours: Collect equipment sizes and guest preferences for personally tailored experiences
- Boat Tours and Excursions: Generate detailed passenger manifests and maintain accurate head-counts for safety compliance
- Legal Requirements: Secure digital liability waivers with timestamp verification
Getting started is Easy
Start using booking forms today to reduce paperwork, save time, and provide a better experience for both your staff and guests. With this powerful tool, you’ll streamline operations while delivering the personalized service your customers expect.
Ready to transform your operations?
Check out the PaxFlow Booking Forms tutorials on our Youtube channel or access the documentation portal for step-by-step guides and best practices.