Streamline Operations with Automation and Customer Self-Service

Manage departures and tour disruptions with ease. Streamline customer communication with automated messaging, and enable rebooking via a convenient and easy to use self-service customer portal.

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Empower your staff with PaxFlow

Tour disruptions are unavoidable but the cancellation and rebooking headache that comes along with them doesn’t have to be. One weather cancellation can mean days of work for your customer care staff – PaxFlow cuts that work down to mere minutes.

How Does PaxFlow Help With Disruptions?

PaxFlow offers smart tools for activity- and day-tour operators to manage cancellations, automate communication and increase efficiency.

  • Cancel departures or whole days with a single click
  • Automate messaging to customers using pre-made templates
  • Send e-mail or SMS to ensure delivery of important messages
  • Offer self-cancellation and self-rescheduling through PaxPortal
  • Deliver top experience for customers and employees
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PaxFlow Products

PaxFlow offers two applications that deliver the most value when both are installed and working together. Check out the features and discover how PaxFlow can empower tour operators to streamline daily operations.

PaxFlow – Cancellation Management

PaxFlow syncs bookings and pax data, giving you an easy way to cancel departures and contact customers with a single click

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PaxPortal – Customer Self-Service Portal

Give travellers a way to update details, book extras and manage their bookings according to your terms.

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What do our customers say about PaxFlow?

Check out what people have to say about us.

Stína Bang

The customer is happy to have full control over their booking.
It takes a lot of workload from customer support when the customer can reschedule their own booking. 

Efemia B.

The software helps us to have all information in one place, from staff scheduling to customer service 

Desh D.​

PaxFlow has helped us streamline our operations significantly.  
Accountant and Director of IT

Integrations

PaxFlow connects the tools you need into a single management UI for tour operation.