Streamline Operations with Automation, AI and Customer Self-Service

Manage departures and tour disruptions with ease. Streamline customer communication with automated messaging, and enable rebooking via a convenient and easy to use self-service customer portal.

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Empower your staff with PaxFlow

Manual tasks can steal countless hours from your team through endless spreadsheets, emails, and coordination.
PaxFlow transforms these time-consuming tasks into streamlined automated workflows,
freeing your staff to focus on what matters most: your guests.

How Does PaxFlow Help With Operations?

PaxFlow offers smart tools for activity- and day-tour operators to manage daily departures, automate communication and increase efficiency.

  • Automate messaging to customers using pre-made templates
  • Send e-mail, SMS or WhatsApp to deliver important messages
  • Manage disruptions like cancellations or delays with a single click
  • Offer self-cancellation and self-rescheduling through PaxPortal
  • Deliver top experience for customers and employees
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PaxFlow Features

PaxFlow is an all-in-one tour operations solution that delivers maximum value when its integrated modules work together to streamline your tour operations.

PaxFlow – Departure Management

PaxFlow gives you an easy way to manage tours, departures and disruptions, assign resources and onboard customers.

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PaxFlow – Automated Customer Communication

Automate E-mails, SMS and WhatsApp messages to ensure delivery of important information to customers.

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PaxPortal – Customer Self-Service Portal

Give travellers a way to update details, book extras and manage their bookings according to your terms.

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PaxFlow – Ticket Scanner

Onboard passengers quickly with the PaxFlow ticket scanner. Verify guest details and assign to resources during scanning.

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PaxFlow – Resource Manager

Manage resources and assign to tours and departures. Manage tour resources and organise your fleet by groups, types, locations and more.

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PaxPortal – Booking Forms

Enrich bookings with additional information and have customers complete paperwork and waivers online.

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Customer Testimonials

See what our cumsters say about PaxFlow

Javier, TA Scotland

We were able to get rid of all the spread sheets we used to have to plan our vehicles for tours and staff on shifts. PaxFlow is a critical tool in our operations today.

Kristján, Bustravel

PaxFlow greatly simplifies our operational side and connects all the systems we use for communications and bookings, whether with tourists or staff.

Rosie, EastWest

Thanks to PaxFlow our pickup operations is now seamless. It has also has massively helped with our Inbox and mass emails and SMS have drastically decreased the number of phone calls we used to receive.

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