Streamline guest information collection with booking forms
Optimize your booking process by capturing essential guest details after booking, reducing friction during purchase while ensuring all necessary information is collected efficiently.
Collect guest information with booking forms
Automate guest information collection with digital forms and electronic signatures, reducing manual data entry and administrative workload by up to 80%
Intuitive builder for forms and waivers
Create customized forms with multiple field types including text fields, checkboxes, dropdown menus, and digital signatures. Build forms that match your exact operational needs with our user-friendly interface.
Configure visibility settings at the product level and based on tour status to collect relevant information at the right time, such as guest details, customer feedback, or refund request forms.
Seamless integration with your bookings
PaxFlow Booking Forms integrates directly with your bookings, automatically sending form requests to customers after booking confirmation and synchronizing all collected data. All responses are clearly visible on the mandate for each tour, giving operators instant access to guest information.
Collect responses on customer portal
Guests can easily complete forms on any device through PaxPortal, our responsive customer self-service platform, ensuring high completion rates.
Automated Reminders
Send automatic email, SMS or WhatsApp reminders to guests who haven’t completed their forms, reducing follow-up work for your team and ensuring high completion rates.
Real time monitoring
Track form completion status in your dashboard and during check-in. PaxFlow’s ticket scanner alerts staff if passengers haven’t completed required forms.
Booking forms are perfect for:
