PaxPortal enables customers to manage their own bookings
Make life easier for you & your customers with the first ready to use Customer Self Service Portal for Tour and Activity Operators
Customer Self Service Portal
Achieve true self-service. Give your customers their own space to view, manage or amend their booking details.
Offer 24/7 customer service
Deliver round the clock service without round the clock shifts. Let PaxPortal do the work for you!
Keep your customers happy
Customers want PaxPortal. Give them the option to view, manage or update their booking details.
Save time to focus on sales
Save time with PaxPortal and spend your time on sales or more important requests.
PaxPortal Features
With PaxPortal tour operators can:
Travellers worldwide use PaxPortal to manage their bookings
Tour Operators with PaxPortal have empowered over 500 thousand customers from over 60 countries to manage their own bookings online.
60+
Countries
500K+
Bookings processed
Listen to your customers
Customers want their questions answered and their problems solved quickly. Eliminate friction and frustration by empowering customers to make updates and manage bookings in their own time with PaxPortal.
Your customers want the same as you!
90%
Want immediate
response times *
88%
Expect self-service
options online **
66%
Begin with self-service before reaching out to an agent **
*) Hubspot research
**) Global; United States; Microsoft; 2018
Scalable pricing for tour operators
We understand that many tour operators have seasonal operations and need flexible pricing. We offer monthly and yearly subscription plans for tour operators of all sizes.
Free
$0
Best to try out PaxPortal before you buy
Popular
Pro
$49
Best for tour operators wanting full control
Enterprise
Contact us
Best for medium and large tour operators
What do you get with PaxPortal?
Watch the intro video for PaxPortal to learn more about our features.
Get PaxPortal on the Bokun Appstore
Get a free customer self service portal and give your customers a way to update their contact details, book extras, manage their bookings or reschedule in accordance with terms.
Get PaxPortal on the Bokun Appstore!