PaxFlow feature

Enroute application

PaxFlow brings every core operational task into one connected system, reducing manual work, preventing mistakes, and giving your team clarity and control from booking to departure, and beyond.

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200%+
Increase in team productivity
1000+
Hours saved on manual tasks
01
Enroute Operations

Enroute application for field staff

Enable field staff to mark a passenger as a no-show and send out a notification to the customer directly. With individual staff logins, drivers and guides can view important passenger info on the fly, take payments or cross-sell products.

✓Mobile application for staff
✓View today’s assignments
✓Pickup and departures
✓Optimise guest onboarding
✓Scan tickets on arrival
✓Trigger no-show workflows
✓Take payments on the go
✓Cross-sell products
PaxFlow Enroute operations
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See how PaxFlow supports smoother arrivals, pickups and tour onboarding.

02
Ticket Scanner
Coming soon on PaxFlow Platform

Optimise customer onboarding on tours

The ticket scanner enables tour operators to quickly onboard passengers and guests by scanning tickets and marking them as arrived. All standard versions of QR codes and bar codes can be scanned, with full support for OTA tickets such as Viator and GetYourGuide.

✓PaxFlow ticket scanner
✓Scan QR codes
✓Scan barcodes
✓Mark guests as arrived
✓Support OTA tickets
✓Viator and GetYourGuide support
Learn more →
PaxFlow ticket scanner
03
Arrival Status

Handle no-shows and arrivals in real time

Field staff can mark passengers as arrived or no-show directly from the Enroute application. PaxFlow can then trigger no-show workflows and send customer notifications without the office team needing to chase every update manually.

✓Mark arrived passengers
✓Mark no-shows
✓Trigger no-show workflows
✓Notify customers directly
PaxFlow arrival status
04
Passenger Info

Give field staff passenger information on the fly

With individual staff logins, drivers and guides can view important passenger information while out in the field. This helps staff support guests, manage arrivals and keep departures moving without depending on office staff for every detail.

✓Individual staff logins
✓Passenger details on the go
✓View today’s assignments
✓Access pickup and departure details
Learn more →
PaxFlow passenger information
05
Guest Communication

Guest communication for ground staff

Enable ground staff such as guides and drivers to communicate with guests using ready-to-use email, SMS and WhatsApp templates. Continue conversations on WhatsApp chat within the PaxFlow Enroute application.

✓Email templates
✓SMS templates
✓WhatsApp templates
✓WhatsApp chat
✓Communicate from Enroute
✓Keep guests updated
Learn more →
PaxFlow guest communication for ground staff

See PaxFlow in action

Watch how leading tour operators are transforming their operations

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