PaxFlow feature
Booking forms
PaxFlow brings every core operational task into one connected system, reducing manual work, preventing mistakes, and giving your team clarity and control from booking to departure, and beyond.
Collect guest information with booking forms
Automate guest information collection with digital forms and electronic signatures, reducing manual data entry and administrative workload by up to 80%.
14 day FREE trial
Explore booking forms and guest information workflows before committing.
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Test the workflow without adding payment details upfront.
Book a demo
See how PaxFlow can capture guest details after booking and reduce manual admin.
Intuitive builder for forms and waivers
Create customised forms with multiple field types including text fields, checkboxes, dropdown menus and digital signatures. Build forms that match your exact operational needs with a user-friendly interface.
Configure visibility settings at the product level and based on tour status to collect relevant information at the right time, such as guest details, customer feedback or refund request forms.
Seamless integration with your bookings
PaxFlow Booking Forms integrates directly with your bookings, automatically sending form requests to customers after booking confirmation and synchronising all collected data. Responses are clearly visible on the manifest for each tour, giving operators instant access to guest information.
Collect responses on the customer portal
Guests can easily complete forms on any device through PaxPortal, PaxFlow’s responsive customer self-service platform, helping operators achieve high completion rates without adding friction to the original booking process.
Automated reminders
Send automatic email, SMS or WhatsApp reminders to guests who haven’t completed their forms, reducing follow-up work for your team and ensuring high completion rates.
Real time monitoring
Track form completion status in your dashboard and during check-in. PaxFlow’s ticket scanner alerts staff if passengers haven’t completed required forms.
Booking forms are perfect for
Use PaxFlow Booking Forms to collect the right information for different tour types, regulatory needs and guest requirements.
Participant details
Gather participant information and signed liability waivers.
Equipment and requirements
Collect equipment sizes, experience levels and special requirements.
Passenger manifests
Generate passenger manifests for regulatory compliance.
Dietary and accommodation needs
Collect dietary restrictions and accommodation preferences.
See PaxFlow in action
Watch how leading tour operators are transforming their operations
