optimise guest onboarding on diving & scuba tours
PaxFlow streamlines operations for scuba and diving tours with automated customer communication and customer self service
Why diving & scuba tour companies need PaxFlow
Health & liability waivers
Quick, digital forms that keep guests safe and in the water, without the paperwork drag.
Collect pre-trip details
Certification levels, shoe sizes, and health info sorted, so your crew can dive straight into the fun.
Automated WhatsApp & SMS
WhatsApp and SMS nudges get forms done. No chasing, just smooth check-ins.
Seamless operations for diving and scuba tour operators
Running diving and snorkeling tours is about more than taking guests below the surface, it’s about juggling bookings, gear, waivers, and certifications across multiple platforms. That’s where PaxFlow steps in.
With seamless Bókun integration, you can sync all your tours in just a few clicks. From booking to boat, PaxFlow automates the details, so you can focus on delivering unforgettable underwater adventures.
Watch a 7-minute system demo
Customer Value
Productivity
& No-Shows
WhatsApp messaging for diving & scuba tours
With PaxFlow’s WhatsApp integration, dive operators can connect with guests instantly, at far higher open rates than email or SMS.
Send booking confirmations, weather and sea condition updates, cancellation notices, and “what to bring” reminders, all managed through PaxFlow.
It’s personal, automated, and takes just minutes to set up.
Have operational workflows ready for weather cancellations and unforeseen events
Changing tides and shifting forecasts are part of every dive trip. PaxFlow automates the hard work when tours are cancelled or rescheduled, instantly notifying guests and staff, while giving customers the option to rebook themselves.
Less admin for your crew, smoother experiences for your divers.
Customer self-service portal for diving and scuba tours
Guests heading out to sea want flexibility, and most prefer to manage their booking without contacting support. With PaxFlow’s self-service portal, customers can update details, complete waivers, or amend bookings on their own. You stay in full control of cut-off times and change rules, while your crew saves hours of admin.
More features for diving and scuba tour operators
Departure Diary
Journal tour progress and noteworthy events into the departure log for better follow up.
Passenger Check-in on the go
Mobile optimised UI for guides for passenger check-in, upselling and payments.
Mass mailing and CRM
Send important updates via mass mailing to staff and customers at any stage of the customer journey.
Some of our Integrations
PaxFlow connects the tools you need into a single management UI for tour operation.
Customer Testimonials
Martine, Dive.is
PaxPortal is the standout feature for us where customers can fill out all the necessary paperwork online before arriving, such as health statements and liability waivers.
Kristján, Bustravel
PaxFlow greatly simplifies our operational side and connects all the systems we use for communications and bookings, whether with tourists or staff.
Rosie, EastWest
Thanks to PaxFlow our pickup operations is now seamless. It has also has massively helped with our Inbox and mass emails and SMS have drastically decreased the number of phone calls we used to receive.
SAVE 20% WITH YEARLY PRICING AND UPFRONT PAYMENTS
New pricing from 1st of November 2025
Starter
€159
€199 /monthly
Up to 1000 monthly pax
Popular
Grow
€366
€450 /monthly
Up to 2500 monthly pax
Pro
€650
€800 /monthly
Up to 5000 monthly pax
Contact us for
Enterprise
plans and pricing
Over 5000 monthly pax
No credit card required on signup!
* Based on annual prepaid plans. Additional Fees may apply for messages (E-mail, SMS & WhatsApp) and booking form submissions
Questions about pricing?
Need more or unlimited PAX per month? Contact our sales team for Enterprise Pricing, onboarding assistance, employee training or custom development.
Book a demo today
Running dive trips shouldn’t feel like swimming against the current. In just 15 minutes, we’ll show you how PaxFlow can help you stay compliant, simplify scheduling, and ditch the chaos of spreadsheets, all while keeping your crew and customers smiling.
Book your demo today and see how effortless dive operations can be. (We promise it’s smoother than your last boat launch in choppy seas.)