CRM for Tour Operators

Send out important information to a whole tour group, departure or certain bookings at any stage of the user journey.

Customer Relationship Management

Deliver high quality customer support, with less manual work. With PaxFlow CRM insights, you can see all relevant information about a booking in a handy side bar as soon as your customer emails or calls. 

Mass communication without mass choas, send out important information to a whole tour group, departure or certain bookings with our mass mailing tool.

  • Customer groups and segments
  • Email templates & mass mailing
  • Send important updates
  • Enriched customer info
  • Integrate with CRM systems
  • Booking checks and filters

Simplified Communications

Whether it’s email, SMS or push notifications – we’ve got you covered. Save mass time with our mass mailing tool where you can contact whole tour groups or departures in two clicks. Create and use email templates to save all important time copy and pasting.

Customer self service portal

Make life easier for you & your customers with the first ready to use Customer Self Service Portal for Tour and Activity Operators. Give your customers their own space to view, manage or amend their booking details.